Privacy policy

Last updated: October 2026

This policy explains what information we collect when you visit shopdosera.com or buy from us, what we use it for and the choices you have.

1. What we collect

Order details: name, email, shipping and billing address, mobile phone number, what you bought and when, and your purchase history with us.
Payment details: handled by our payment processor. We never see or store your full card number.
Subscription details: your plan, schedule and renewal history.
Messages you send us, reviews you submit and newsletter signups.
Site usage: pages viewed, products browsed, device and browser type, approximate location from your IP address, and the referring site, through cookies and similar technologies.

2. What we use it for

To process, ship and support your order and your subscription.
To email you order confirmations, tracking and replies to your messages.
To text you order updates (confirmation, shipping, delivery) and, if you opted in, marketing messages about products, offers and your account. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, HELP for help.
To send marketing emails if you asked for them; every one has an unsubscribe link.
To measure and improve the site and our advertising.
To prevent fraud and meet legal obligations.

3. Who we share it with

Our payment processor, our warehouse and shipping carriers, our email platform (Klaviyo), our analytics and advertising partners (Google, Meta, TikTok) and our review platform, each only what they need to do their job. We never sell your personal information.

Text messaging: we will not share your mobile information or opt-in consent with third parties or affiliates for marketing or promotional purposes. All other categories, such as text messaging originator opt-in data and consent, will not be shared with third parties. Your number is used only by us and our messaging platform to send the texts described above.

4. Cookies

We use cookies to keep your cart, remember your preferences, measure the site and attribute advertising. You can block cookies in your browser; the cart and checkout need them to work.

5. How long we keep it

Order and subscription records for as long as tax and accounting law requires, usually 7 years. Marketing data until you unsubscribe. Site analytics for up to 26 months.

6. Your rights

Depending on where you live you may have the right to access, correct, delete or export your personal information, to opt out of its sale or sharing for targeted advertising, and to not be discriminated against for exercising those rights. Email [email protected] and we respond within 30 days. We do not sell personal information.

7. Security

Payments are encrypted end to end and processed by a PCI-compliant provider. Your data is stored on access-controlled servers.

8. Children

The site and the products are for adults. We do not knowingly collect information from anyone under 18.

9. Changes

We may update this policy. The date at the top tells you when. Material changes are emailed to customers.

10. Contact

Email [email protected] with any question about your data.